Our faqs
Frequently Asked Question
1. How do I hire a driver through Get Fast Services?
You can easily hire a driver by visiting our website or contacting us via phone. Specify your needs, and we will assign a professional driver to you.
2. How soon can I get a driver?
Drivers are available within an hour for local trips. For outstation trips, book at least 1 hour and 15 minutes in advance.
3. Are your drivers verified?
Yes, all our drivers undergo background checks and are professionally trained to ensure your safety and comfort.
4. How are the charges calculated?
Charges depend on the duration and type of service. You can get a fare estimate when booking through our platform.
5. Can I modify or cancel my booking?
Yes, you can easily modify or cancel your booking through our website or by contacting our customer support.
6. Can I request the same driver for future bookings?
Yes, if you prefer a specific driver, you can mention it during your booking, and we will try our best to accommodate your request.
7. What safety measures do you take for long-distance trips?
Our drivers are trained in long-distance driving, and vehicles are regularly checked for safety. Rest stops are also planned for longer journeys to ensure driver and passenger comfort.
8. Do you offer drivers for corporate events?
Yes, we provide professional drivers for corporate events, ensuring timely and reliable transportation for your guests or employees.
9. How do you ensure my privacy during the ride?
Our drivers follow strict confidentiality guidelines to ensure that your privacy is respected at all times.
10. What happens if my driver is late?
In the rare case of a delay, we will notify you immediately and either adjust your booking or assign an alternate driver based on your preference.
11. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and online wallets.
12. Do I need to pay upfront for my booking?
Yes, a part of the payment may be required to confirm your booking, with the balance paid at the end of the service.
13. Can I cancel or modify my booking?
Yes, you can cancel or modify your booking based on our cancellation policy, but charges may apply depending on the timing.
14. Are there any hidden charges?
No, we maintain a transparent pricing structure, and you will be informed of all charges upfront before confirming your booking.
15. How do I know my booking is confirmed?
You will receive an email or SMS confirmation with all booking details once the payment is processed.